Customer Testimonials
Excellent Service from beginning to end . Will for sure recommend them to all my family and friends. Service was Great Chris Street took very good care of me and all my questions
Rodents chewed on my wiring while the car was parked outside. Umansky diagnosed the problem and everything seems to be working properly now. The service advisor Joe was friendly and professional. I received a loaner car. I’m highly satisfied with my experience.
Great service.Joe was very helpful. Also, I loved the discount we received on the repairs. I’m going to continue coming here in the future. Thanks.
You guys are always very professional as with any dealer You pay the highest and pricing. I know I’m getting high-quality work but if you could make your pricing more competitive you would get that much more business
Brought my VW Jetta in for regular oil change etc. Andrew took care about of everything. Very professional. Process was quick, easy and comfortable. I would recommend.
The experience was pleasurable the staff was awesome management was poised and very accommodating. I recommend this location to anyone looking to be serviced properly respected and satisfied.
Mike was helpful as was Anthony. The only issue related to feedback on our trade-in involving “worn brakes” when, in fact, the brake pads and calipers had been replaced 8 months ago. Thank you.
Great service! By mistake, I came a day early and they took me anyway. I don't that kind of accommodation much anymore. Service was quick and complete. Thanks!
Sean was very helpful and thoughtful. I had a specific model and color in mind and they had a used one. He answered my questions, and checked with others when he was not sure. He made the whole process almost enjoyable!
Bill Perez and his manager, Scott were both great! Friendly and easy to work with. They were willing to work with me to try to get me the best price. They really seemed committed to my satisfaction as a customer. They were both easily available by text or phone to assist me with any questions or concerns that I had. I took the bus from Madison on a snowy day and Bill met me at the bus station and took me to the dealership. It was a very upscale dealership, but everyone was very friendly and made me feel comfortable ...
We worked with Mike Beckenstien and he was the most wonderful salesman very knowledgeable and helpful we would definitely return and work with him again on another vehicle
My new vehicle purchase was made to be a very pleasant experience by courteous, knowledgeable, and professional sales, business, and management personnel. All expenses were upfront and made understandable before any decisions had to be made, and in my opinion, in the future purchases, Umansky Motors gets my first consideration!
Always very professional and take care of all my needs. Always have the cars and models I want. Very accommodating. Nice lounge and location. Will return
I am now leasing a Jetta from Umansky. Rob and his manager Scott helped me with everything I asked and more. Shopped around at a few dealerships and they were easily the best. Thet even got me into a new vehicle cheaper than the used I was looking at.
Everyone was so welcoming and helpful during the entire process. They were accommodating to my schedule and made sure everything was taken care of before I was given the keys. I look forward to working with them again in the future.
Great experience completing my new Jetta lease with Aaron and Rob. Everyone at the dealership went above and beyond to make sure I drove away in the car I wanted. I can’t recommend Volkswagen of Milwaukee enough to purchase or lease a new car.
My buying process went well. Mike was responsive and friendly. The facility was under construction, but that did not create any problems. I had a trade which lengthened the process,
After being ignored at a different dealer, we were welcomed by Mike and Scott. They took and interest in us and what we wanted, made us feel at home. They answered all my questions respectfully and explained the cars thoroughly. I got a great car, a fair price for my trade, and a pleasant experience.
Great experience overall, Mike was a pleasure to do business with. He is from Ukraine so after you buy a car from him he gifts you chocolates from his homeland. It is a simple touch that meant a lot to us after we signed the deal. The sales manager was very eager to sell so we got a great deal as well. Highly recommend this dealership and Mike in particular.
Staff was fast and courteous. Promised a loaner and got down to the last one but staff jumped through some hoops to make sure I had the loaner I was promised. Well done.
Bill Perez, Scott Ruscheinsky and Chris Palmisano were all top notch and a true pleasure to deal with. Bill made sure I met Anne in Service.
We use this dealer for multiple cars and brands. Have been a customer for over 20 years and keep returning because of customer service commitment.
Simple oil change, but so much courtesy and overall care for the vehicle is appreciated. Car was inspected and washed; waiting in customer area is comfortable and the time passed quickly. Keri is a terrific service rep. Also have worked with Ann in the past—also great.
The people I worked with to buy my new car were great!!! Helpful informative no pressure personable. I would highly recommend Umansky for any of the cars they sell and/or service. This is my second car purchased from them, 4th car serviced.
Service was excellent will be returning back for all future repairs and will also be referring to friends. Thanks again for the wonderful service provided!
Mike was super informative and helpful in my search for a new car! It was a great experience working with him and I would highly recommend him to anyone looking to buy a new car.
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